FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

 

The prices will be quoted to you when we know more about you projects. Ordering quantity and project details are a must.

So,please kindly contact us with more project details to get an accurate price!

Do you have an minimum order quantity?

Yes, and usually for modules the bulk ordering MOQ would be only 1k pcs. But you can place sample orders which requires less quantities.

To know more details,please kindly contact us.

Do you accept OEM or ODM orders?

Absolutely yes, we have a strong developing team. Will bring you with amazing solutions on your request.

Can you provide the relevant documentations?

Yes, all documentations needed including will be provided to you. For instance: Certificates of Analysis / Conformance, Insurance, Origin, and other exporting documents required.

What is the average lead time?

For samples, the lead time will be 2 to 7 working days. For mass production, the lead time will be 15 to 30 working days after receiving the deposit. The lead times will be shorter when (1) Full payment received,or (2) All product details confirmed. If you have a very tight deadline, please refer to our sales engineer that you're working with,and explain your requests to him/her. We can make accommodation accordingly.

What kind of payment methods do you accept?

We accept T/T,Paypal,Western Union,Bank Transfering,Credit Card,Alibaba Trade Assurance Payment,etc.
30% deposit in advance, 70% balance before shipping or against the copy of B/L.

What is the product warranty?

For most product, the warranty period will be 12 months.

Do you guarantee safe and secure delivery of products?

Yes, all packages will be extremely well packed. By far we haven't received any complaint regarding to this subject.

What will be the shipping cost?

 

The shipping cost will be quoted to you after we know the shipping address,ordering quantities. So please kindly reach out to our sales team for more details!